Privacy Policy

1. Introduction

JJ Technologies Ltd. (“we,” “our,” or “us”) operates roamfreely.io and is committed to protecting your privacy. This Privacy Policy explains how our platform collects, uses, processes, and safeguards your information when you visit our website at roamfreely.io or use our visa application services. Roamfreely.io is one of the services operated by JJ Technologies Ltd.

2. Information We Collect

3. How We Use Your Information

• Process visa applications and verify documents
• Communicate about your application status
• Process payments and handle refunds
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and enhance security

4. Data Security

We implement comprehensive security measures:

• End-to-end encryption for data transmission
• Secure cloud infrastructure with redundancy
• Regular security audits and penetration testing
• Access controls and authentication systems
• 24/7 security monitoring

5. Data Retention

We maintain specific retention periods for different types of data:

• Active applications: Duration of the application process plus 60 days
• Completed applications: 7 years (legal requirement for immigration records)
• Account information: 2 years after last activity or until deletion request
• Payment information: 7 years (financial regulations requirement)
• Communication records: 3 years from last interaction
• Technical logs: 90 days

6. Automated Processing

We use artificial intelligence and automated processing in our services:

• Document Processing: OCR and AI verification of passport and visa documents
• Eligibility Assessment: Automated analysis of visa requirements
• Risk Assessment: Automated fraud detection systems
• Customer Support: AI-assisted response systems

Your Rights:

• Request human review of automated decisions
• Opt out of automated processing where feasible
• Access information about the logic involved
• Contest automated decisions

7. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict processing
• Data portability
• Object to processing

8. International Transfers

When transferring data internationally, we ensure compliance through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions where applicable
• Data Processing Agreements
• Regular transfer impact assessments

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or website notice. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries or any other legal and administrative matters, contact us at: [email protected]

Supervisory Authority: Information Commissioner's Office (ICO)
ICO Registration Number: ABC123456